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Terms of service

General Terms and Conditions (T&C)

Table of Contents:

Article 1 – Definitions
Article 2 – Identity of the Entrepreneur
Article 3 – Applicability
Article 4 – The Offer
Article 5 – The Agreement
Article 6 – Right of Withdrawal
Article 7 – Obligations of the Consumer During the Withdrawal Period
Article 8 – Exercising the Right of Withdrawal by the Consumer and Associated Costs
Article 9 – Obligations of the Entrepreneur in Case of Withdrawal
Article 10 – Exclusion of the Right of Withdrawal
Article 11 – The Price
Article 12 – Performance and Additional Guarantee
Article 13 – Delivery and Execution
Article 14 – Payment
Article 15 – Complaints Procedure
Article 16 – Disputes
Article 17 – Additional or Deviating Provisions

Article 1 – Definitions
In these terms and conditions, the following definitions apply:

Additional Agreement: An agreement whereby the consumer acquires products, digital content, and/or services in connection with a distance contract, and these are supplied by the entrepreneur or a third party based on an agreement between that third party and the entrepreneur.
Withdrawal Period: The period within which the consumer can exercise their right of withdrawal.
Consumer: The natural person who is not acting for purposes related to their trade, business, craft, or profession.
Day: Calendar day.
Digital Content: Data produced and supplied in digital form.
Duration Agreement: An agreement for the regular delivery of goods, services, and/or digital content over a certain period.
Durable Medium: Any tool – including email – that enables the consumer or entrepreneur to store information addressed to them personally in a way that allows future consultation or use for a period adequate to the purpose, and that allows unaltered reproduction of the stored information.
Right of Withdrawal: The consumer's ability to withdraw from the distance contract within the withdrawal period.
Entrepreneur: The natural or legal person who offers products, digital content, and/or services to consumers at a distance.
Distance Contract: An agreement concluded between the entrepreneur and the consumer within the framework of an organized system for distance selling of products, digital content, and/or services, whereby exclusive or joint use is made of one or more means of distance communication up to and including the conclusion of the agreement.
Withdrawal Form: The European model withdrawal form included in Annex I of these terms and conditions.
Means of Distance Communication: Means that can be used to conclude a contract without the consumer and entrepreneur being simultaneously present in the same location.

Article 2 – Identity of the Entrepreneur
Name of the Entrepreneur: World Trade Fashion
Trading under the name: 4PRESIDENT

Registered and Business Address:
Vlasakker 3
3417 XT Montfoort
The Netherlands
Phone Number: +31 (0) 348-469449
Availability: Monday to Friday from 9:00 AM to 5:00 PM
Email Address: info@4-president.com
Chamber of Commerce Number: 30287201
VAT Identification Number: NL001987889B43

Article 3 – Applicability
These terms and conditions apply to every offer made by the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer.
Before a distance contract is concluded, the text of these terms and conditions will be made available to the consumer. If this is not reasonably possible, the entrepreneur will indicate how the terms and conditions can be consulted and that they will be sent free of charge upon request.
If the distance contract is concluded electronically, these terms and conditions may be provided electronically in a way that allows the consumer to store them easily on a durable medium.
If specific product or service conditions apply in addition to these terms, the most favorable provision for the consumer shall prevail in case of contradictions.
Situations not covered by these terms will be assessed "in the spirit" of these conditions.

Article 4 – The Offer
If an offer is subject to limited validity or conditions, this will be explicitly stated.
The offer includes a complete and accurate description of the offered products, digital content, and/or services. Images are truthful representations. Obvious errors or mistakes are not binding.
Each offer provides sufficient information for the consumer to understand the rights and obligations attached to accepting the offer.

Article 5 – The Agreement
The agreement is concluded once the consumer accepts the offer and meets the conditions.
If the offer is accepted electronically, the entrepreneur shall immediately confirm receipt electronically. Until receipt is confirmed, the consumer may dissolve the agreement.
In case of electronic conclusion, the entrepreneur will implement appropriate technical and organizational security measures.
The entrepreneur may inquire, within legal limits, about the consumer's ability to meet payment obligations. If justified, the entrepreneur may refuse an order or impose special conditions.
At the latest upon delivery, the entrepreneur will provide the following information to the consumer in writing or in a durable, accessible format:

  • The business address of the entrepreneur

  • Conditions for exercising the right of withdrawal

  • Warranty and after-sales service information

  • Total price including taxes

  • Delivery and payment terms

  • Termination conditions for duration contracts

  • The withdrawal form
    For duration contracts, this applies only to the first delivery.

Article 6 – Right of Withdrawal
The consumer may withdraw from a purchase contract within 14 days without stating reasons.
The withdrawal period starts the day after the consumer or a designated third party receives the product.
For partial deliveries, the period starts after receipt of the final product.
If the entrepreneur fails to properly inform about the right of withdrawal, the withdrawal period extends by up to 12 months.

Article 7 – Obligations of the Consumer During the Withdrawal Period
The consumer may handle the product only as necessary to establish its nature, characteristics, and functioning, as in a physical store.
The consumer is liable for any diminished value resulting from handling beyond what is permitted.
If the entrepreneur did not provide legally required information, the consumer is not liable for diminished value.

Article 8 – Exercising the Right of Withdrawal and Costs
The consumer must notify the entrepreneur of the withdrawal within the period via the form or clear communication.
The product must be returned within 14 days after the withdrawal notification.
The consumer bears direct return costs unless the entrepreneur agrees to cover them.
Additional agreements are automatically dissolved upon withdrawal.

Article 9 – Obligations of the Entrepreneur in Case of Withdrawal
The entrepreneur confirms receipt of the withdrawal notification immediately.
Refunds will be made within 14 days after the notification, but not before receipt or proof of return.
Refunds will be made via the original payment method unless agreed otherwise.
Additional delivery costs for premium shipping methods are non-refundable.

Article 10 – Exclusion of the Right of Withdrawal
The right of withdrawal is excluded for:

  • Products/services subject to financial market fluctuations

  • Custom-made or personalized products

  • Perishable goods

  • Sealed goods unfit for return for hygiene reasons if unsealed after delivery

Article 11 – The Price
Prices include statutory VAT.
Price increases within 3 months after contract conclusion are permitted only due to legal changes.
Obvious printing or typographical errors do not oblige the entrepreneur to deliver at the incorrect price.

Article 12 – Performance and Guarantee
The entrepreneur guarantees that products and/or services comply with the contract, description, and legal requirements.
Additional guarantees do not limit statutory consumer rights.
Defects must be reported immediately.
No guarantee applies for misuse, unauthorized repairs, or improper treatment.

Article 13 – Delivery and Execution
Delivery occurs at the address provided by the consumer.
Maximum delivery period is 30 days unless otherwise agreed.
In case of delay, the consumer is informed and may cancel the contract free of charge.
Risk transfers only upon delivery to the consumer.

Article 14 – Payment
Unless otherwise agreed, payments must be made within 14 days after the withdrawal period or contract conclusion.
The consumer must correct incorrect payment details immediately.
Late payments may incur statutory interest and collection costs.

Article 15 – Complaints Procedure
Complaints must be submitted within 7 days after defect discovery.
Responses to complaints will be provided within 14 days.
Unresolved complaints within 3 months are considered legal disputes.

Article 16 – Disputes
Dutch law applies to all agreements, even if the consumer resides abroad.

Article 17 – Additional or Deviating Provisions
Additional provisions must not disadvantage the consumer and must be documented in writing or on a durable medium.
In case of interpretation issues, the Dutch version of these terms prevails.

Annex I: European Model Withdrawal Form